Send sms free us9/15/2023 ![]() ![]() You can follow this article to enable SMS on your US/CA toll-free phone numbers. You can only send from US and Canada phone numbers. Can I use my international phone number to send SMS messages? You can an SMS message to a group of up to 10 phone numbers. Compose a new SMS message to change your phone number. When composing a new SMS message, you can switch phone numbers using the From drop-down menu above the text box.įor existing SMS conversations, you can’t switch your phone number. If I have multiple direct phone numbers, how do I select the desired number to send a message? You can't use the following phone numbers to send or receive SMS messages: If enabled by you admin, you can also use phone numbers associated with a call queue or auto receptionist (except the main company number). You can only use US or Canada direct phone numbers assigned to you. ![]() Which phone numbers can I use to send/receive SMS messages? While viewing an SMS conversation, click or tap the information button beside the recipient's number or name. How do I determine what phone numbers are associated with an SMS message? For example, you can receive messages for Multi-Factor Authentication (MFA) or messages from ordering services. You can receive SMS messages from short codes. Can I send or receive messages to/from SMS short codes? (For example, receiving Multi-Factor Authentication codes.) No, you can only send and receive messages using the Zoom desktop client or mobile app. ![]() Can I send and receive messages from the web portal? We are working to enable this in the future. See the SMS user guide for more information. If you don’t have access to SMS, contact your Zoom Phone admin. See the SMS user guide for a list of prerequisites. Users What are the prerequisites for SMS? You can request an integration with your current SMS provider. How do I opt out of Zoom Phone SMS and use a third-party provider? You can view SMS charges in the phone usage reports. See the SMS admin guide for more information. Zoom Phone SMS does not support end-to-end encryption. This can be enabled at the account level (multiple sites disabled) or site level (multiple sites enabled). You can also enable international SMS to allow phone users to send SMS messages to certain countries/regions. After contacting Zoom, please allow up to 3 business days for the feature to be enabled. Note: Before you can enable international SMS, the feature needs to be enabled on your account by Zoom. You can enable SMS for a call queue or auto receptionist to allow phone users to send or receive SMS messages using phone numbers associated with these extensions. How do I enable SMS for a call queue or auto receptionist? Note: You must enable SMS at the account level before you can see the SMS policy setting at the phone user or site level. You can enable SMS in policy settings at the phone user level, site level (if you enabled multiple sites) or account level.
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